With us, you don't even need to change out of your slippers
Just order your repair online: we'll collect your device for free and keep you updated at every stage.
Repair order F26-000123
iPhone 13 – screen replacement
- OrderedMon 9:12
- Courier collected your deviceTue 14:30
- Diagnostics completeWed 10:05
- In repairjust now
- Done and on its way back
Petr, your technician
The screen is in stock – we'll send your phone back tomorrow morning.
Great, thanks!
- pickup and return across Czechia
- Free
- diagnostics when we carry out the repair
- 0 CZK
- repair warranty
- 12 months
Hand-over
How to get your device to us
- Most popular
Free courier pickup
Anywhere in Czechia, there and back. Choose your pickup day in the order – the PPL courier can come as early as the next working day.
In person at our shop
Špitálská 182/3, Hradec Králové. Mon–Fri 9:00–17:00. If you order online in advance, handing over your device only takes a moment.
Ship it yourself
Send your device yourself with any carrier to FIXERS, Špitálská 182/3, 500 03 Hradec Králové. Include your order number in the parcel.
Free pickup
Three steps and you're done
- 1
Book a pickup
In your order, enter your address and the day you'd like the courier to come.
- 2
Pack your device
Pack your device carefully and surround it with padding. It will travel as a standard parcel.
- 3
Hand it to the courier
The courier collects your parcel on the chosen day. We'll let you know as soon as it reaches us.
Repair
What happens when your device arrives
- Step 1
We take in your device
We'll confirm your device has arrived safely and create your repair order.
- Step 2
Diagnostics and price
The technician runs diagnostics and sends you the repair price. We never repair anything without your approval.
- Step 3
A repair you can follow
We stay in touch throughout the repair. You can see the status online and message the technician directly.
- Step 4
Done and on its way back
Once the repair is finished and tested, we'll send your device back the same way.
Free diagnostics when we carry out the repair
If your device can't be repaired or you decline the repair, we charge 890 CZK for the time we've spent on it. Courier pickup and return are still free.
12-month warranty
Our repair warranty is 6 months longer than the law requires.
Questions? Call 731 555 556
FAQ
With pickup and repair
Is courier pickup from anywhere in Czechia really free?
Yes. We collect your device and send it back to you free of charge. You only pay for diagnostics (890 CZK) if the device can't be repaired or you decline the repair.
When will the courier collect my device?
You choose the pickup day when you place your order. The earliest the courier can come is the next working day. Pack your device carefully and surround it with padding.
I'm in Hradec Králové. Should I book a courier pickup?
No, that would add two unnecessary days. Bring your device to Špitálská 182/3, or give us a call and we'll arrange to collect it in person.
How long does a repair take?
We fix common faults within 1–3 working days if the parts are in stock. If a part needs to be ordered, we'll agree a timeframe with you.